FAQS
How long does delivery take?
Delivery in Gauteng typically takes 2 days. Delivery to surrounding provinces takes up to 5 days.
What is your returns policy?
Returns are accepted within 30 days, provided the merchandise is not damaged.
How do I place an order?
Choose a product, select an available size when prompted, add it to your bag and complete checkout.
Which payment methods can I use?
The payment methods currently available are displayed during checkout.
How do I track my order?
Visit the Order Status page and enter the order number and billing email from your confirmation, or check your confirmation email.
Can I change or cancel an order?
Contact us as soon as possible at info@nothingordinary.store. Orders that have already been processed or dispatched may not be changeable.
How do I choose the right size?
Choose from the sizes shown on the product page. Available sizes are managed per product, so not every item necessarily offers every size.
How can I contact Nothing Ordinary?
Email info@nothingordinary.store. If your question relates to an order, include the order number in your message.
Still have a question? Contact us.